Customer first
Nothing is done without your approval. We tell you the warranty decision and its reasons, the quote and every step of the repair in writing.
About us
From Avcılar to all 81 provinces: authorized Segway eKickScooter service
Azz Teknoloji is a technical service company founded in İstanbul. Today we focus on one thing: servicing and repairing Segway-Ninebot eKickScooters.
Our story
Azz Teknoloji ve Bilişim Hizmetleri A.Ş. started out in Avcılar, İstanbul, as a technical service company repairing household electrical appliances.
Today we are Segway Türkiye's authorized eKickScooter service, and this is where all our focus goes: in-warranty and out-of-warranty repair of Segway-Ninebot eKickScooters. You can bring your scooter to our workshop in Avcılar or send it by cargo from anywhere in Türkiye.
We know what scooter owners complain about most when it comes to service: no news, waits with no end date, decisions without reasons, and services that pass themselves off as authorized. That is why our process starts with an online pre-inspection, and every step after it is recorded and trackable.
- Workshop
- Avcılar, İstanbul
- Service area
- All 81 provinces of Türkiye, by cargo
- Scope
- In and out of warranty
- Language
- Support in Turkish and English
Our commitments
Four principles guide our work. Here is what each one means for you:
Effective innovation
Online pre-inspection, a Servis No and a tracking page: we use technology to cut waiting and uncertainty, not for show.
Dedication
One brand, one product family. We work only on Segway eKickScooters, and our technicians get better at them by knowing and repairing the same scooters every day.
Sustainability
We repair what can be repaired and recommend replacing parts only when it is really needed. We show you the parts we replace and dispose of waste parts in line with the regulations.
Our service point and how we work
Something wrong with your scooter?
Start with an online fault report: a technician reviews your photos and video, then tells you the warranty status and the next step. Nothing is done without your approval.