Error Code Lookup
Segway error codes: what does the code on your display mean?
Type the number you see on the dashboard. Each code has its meaning, the safe checks and the part it most likely points to, on one page.
Showing 46 codes
Stop riding. If an error code appears, stop riding and contact an authorized service. Segway Max G3 Important Information
Severity
- Stop ridingDon't ride; open a service request.
- CautionTry the safe checks; if the code stays, contact the service.
Ninebot classic family
Models that show two-digit codes, such as Max G30 / Max G2, the E series (E2, E2 Pro), the F2 series and the ZT3 Pro
- Error code 10: Dashboard–controller communication faultStop riding
- Error code 11: Motor phase current sampling fault (phase A)Stop riding
- Error code 12: Motor phase current sampling fault (phase B)Stop riding
- Error code 13: Motor phase current sampling fault (phase C)Stop riding
- Error code 14: Throttle Hall sensor faultStop riding
- Error code 15: Left brake lever Hall sensor faultStop riding
- Error code 16: Right brake lever Hall sensor faultStop riding
- Error code 18: Motor Hall sensor faultStop riding
- Error code 19: Battery voltage abnormalCaution
- Error code 21: Battery (BMS) communication faultStop riding
- Error code 23: Battery condition abnormalStop riding
- Error code 24: System voltage abnormalStop riding
- Error code 35: Controller faultStop riding
- Error code 39: Battery temperature abnormalCaution
- Error code 40: Controller temperature highCaution
- Error code 41: Motor temperature highCaution
- Error code 42: Motor not calibratedCaution
- Error code 45: Controller / battery warningCaution
- Error code 50: Motor faultStop riding
- Error code 51: Controller over-voltageStop riding
- Error code 52: Motor cannot rotateStop riding
- Error code 53: Controller over-currentCaution
- Error code 54: Controller over-currentCaution
GT1 / GT2
Segway SuperScooter GT1 and GT2
- Error code GT 0: Throttle abnormalityStop riding
- Error code GT 1: Dashboard communication failureStop riding
- Error code GT 2: Battery communication failureStop riding
- Error code GT 3: Turn signal abnormalityCaution
- Error code GT 4: Headlight abnormalityStop riding
- Error code GT 5: Water detected in stem topStop riding
- Error code GT 6: Controller over-voltage protectionStop riding
- Error code GT 7: Under-voltage protectionCaution
- Error code GT 8: High scooter temperatureCaution
- Error code GT 9: High battery temperatureCaution
- Error code GT 10: Low battery temperatureCaution
- Error code GT 11: Front drive wheel: temperature faultCaution
- Error code GT 12: Front drive wheel: motor stallStop riding
- Error code GT 13: Front drive wheel: current sensor faultStop riding
- Error code GT 14: Front drive wheel: over-currentStop riding
- Error code GT 15: Front drive wheel: phase failureStop riding
- Error code GT 16: Rear drive wheel: temperature faultCaution
- Error code GT 17: Rear drive wheel: motor stallStop riding
- Error code GT 18: Rear drive wheel: current sensor faultStop riding
- Error code GT 19: Rear drive wheel: over-currentStop riding
- Error code GT 20: Rear drive wheel: phase failureStop riding
- Error code GT 21: Rear motor Hall sensorStop riding
- Error code GT 22: Front motor Hall sensorStop riding
We couldn't find a code with that number. Put it in your service request and our technician will read it.
Max G3, GT3, F3 and E3
On the Max G3, GT3, F3 and E3 a warning shows as a number on the dashboard and the details appear in the Segway app. We don't publish these tables until they are verified against Segway Türkiye's service documentation. Read the code in the app and send it to us.