Parts
Which part, which symptom? A service guide to 15 parts
From tyres to batteries, the 15 parts we repair and replace as an authorized service. Each part page lists symptoms, related error codes and a warranty note.
Repairs use original Segway parts15 parts
Wheels and driveTyreEvery tyre type, self-sealing tubeless included
Wheels and driveValve stemLeaking or torn valve stems
Wheels and driveHub motor / AxleHub motor, axle and wheel play
Wheels and driveBearingWheel and headset bearings
BrakesBrake padsSquealing, longer stops, dragging brakes
BrakesBrake discBent, scored or rubbing brake discs
BrakesBrake cableSpongy lever, frequent adjustment, frayed cable
Lights and visibilityHeadlightDead, flickering or fogged headlights
Lights and visibilityBrake lightRear lights that stay dark when braking
Lights and visibilityTurn-signal unitSignal lamps that stay dark or blink too fast
Lights and visibilityReflectorBroken, faded or missing reflectors
ControlsThrottleUnresponsive or sticking throttles
ControlsTurn-signal switchSignal switches that will not toggle or stick
Power and electronicsCommunication cableThe data line between display, controller and battery
Power and electronicsBatteryLost range, no charging, sudden shutdowns