Authorized Service Center
TRReport a Fault

Mail-in service

Service Shipping Slip

Print the slip on A4 paper. Put the top part inside the box, then cut out the label below and stick it on the outside.

Back to the decisionMail-in guide
A folded scooter next to a cargo box carrying a slip with the Servis No and a QR code

No printer? Write the Servis No clearly on a sheet of paper and put it in the box.

AZZTEKNOLOJİ Authorized Service Center

Service Shipping Slip

Authorized Segway eKickScooter service

Servis No

AZZ-2026-000123

Put this slip inside the box. Cut out the label below and stick it on the outside.

Scan to track the repair
Customer
Elif K.
Province
Ankara (Çankaya)
Phone
+90 ••• ••• 48 21
Model
Segway Ninebot Max G3
Serial no. (SN)
…7K41
Reported fault
The rear brake makes a rubbing noise, stopping distance has grown and the lever feels slack.

In-warranty cargo is free: you are not charged for shipping.

Before you pack

  • Switch the scooter off and fold it.
  • Wrap the stem and handlebar in foam or cardboard; protect the brake levers and the display.
  • Use the original box if you can; otherwise a strong carton with plenty of padding.
  • Before shipping, photograph both sides of the scooter, the SN label and the display.
  • Add a copy of the invoice (not needed if you uploaded it with your report).
  • Put this slip inside the box; keep the cargo receipt and tracking number.

Don't put in the box

  • The charger (unless the fault is about charging)
  • Phone holder, bag, lock and other accessories

Battery warning: Don't ship a scooter whose battery is swollen, damaged, getting hot or leaking. Call us first: +90 507 408 46 56.

Acceptance terms are set by our contracted carrier; you receive the shipping details separately.

To

Azz Teknoloji ve Bilişim Hizmetleri A.Ş.

Segway Authorized Service

Cihangir Mah. E-5 Yanyol (Londra Asfaltı) Cad. A Blok No: 291/2S İç Kapı No: 17

34310 Avcılar/İstanbul

+90 507 408 46 56

From

Elif K.

Address

Phone

Servis No

AZZ-2026-000123

AZZTEKNOLOJİ Authorized Service Center

Service Shipping Slip

Authorized Segway eKickScooter service

Servis No

AZZ-2026-000124

Put this slip inside the box. Cut out the label below and stick it on the outside.

Scan to track the repair
Customer
Burak T.
Province
Istanbul (Beylikdüzü)
Phone
+90 ••• ••• 09 37
Model
Segway Ninebot F3 Pro
Serial no. (SN)
…2D90
Reported fault
Since I washed the scooter with a hose, the display flickers, the throttle doesn't respond and the turn signals don't work.

Assessed as out of warranty: cargo terms come with the quote. Nothing is done without your approval.

Before you pack

  • Switch the scooter off and fold it.
  • Wrap the stem and handlebar in foam or cardboard; protect the brake levers and the display.
  • Use the original box if you can; otherwise a strong carton with plenty of padding.
  • Before shipping, photograph both sides of the scooter, the SN label and the display.
  • Add a copy of the invoice (not needed if you uploaded it with your report).
  • Put this slip inside the box; keep the cargo receipt and tracking number.

Don't put in the box

  • The charger (unless the fault is about charging)
  • Phone holder, bag, lock and other accessories

Battery warning: Don't ship a scooter whose battery is swollen, damaged, getting hot or leaking. Call us first: +90 507 408 46 56.

Acceptance terms are set by our contracted carrier; you receive the shipping details separately.

To

Azz Teknoloji ve Bilişim Hizmetleri A.Ş.

Segway Authorized Service

Cihangir Mah. E-5 Yanyol (Londra Asfaltı) Cad. A Blok No: 291/2S İç Kapı No: 17

34310 Avcılar/İstanbul

+90 507 408 46 56

From

Burak T.

Address

Phone

Servis No

AZZ-2026-000124