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C Series (kids)

Segway C2 / C2 Pro service and repair

C2 and C2 Pro for young riders. Top speed 16 km/h; the airless tires have no valve.

Report a fault for this modelSegway product page
Segway Ninebot KickScooter C2 Series, Segway product image

Specs that matter for service

Tyres
7-inch hollow
Tyre type
Airless (hollow / solid)
Brakes
Rear drum brake
Water resistance
IPX4 (body) · IPX6 (battery)
Battery
54–108 Wh
Range (approx.)
8–18 km
Weight (approx.)
10.4–10.7 kg
Models covered
C2, C2 Pro
Factory top speed
16 km/h

Values come from Segway Türkiye's product page; range and weight are approximate.

Error codes

This model's error-code table isn't verified yet. Just put the code from the display in your service request.

Service work for the Segway C2 / C2 Pro

The parts that stand out for this model's tyres and brakes. Each part page lists symptoms and a warranty note.

Where is the serial number (SN)?

The warranty check compares two numbers: the label on the scooter and the SN shown in the Segway app. They should match.

On the scooter

The SN is printed on the barcode label on the scooter. Where the label sits depends on the model; the product diagram in your user manual shows it. Add a clear photo of the label to your service request.

In the Segway app

Connect the scooter to the Segway app and note the SN on the scooter's info screen, or take a screenshot.

You can check your SN and activation date with the Serial Number Verification tool on Segway Türkiye's service portal. If the numbers differ, say so in your service request and we'll look at the scooter's history with you.

Segway Türkiye's service portal

Anything else about this model?

0/500

Answers are AI-generated from the service information on this site and are for information only; they are not a warranty decision. The final assessment follows a technician’s inspection.