Wheels and drive
Segway scooter hub motor / axle repair and replacement
Hub motor, axle and wheel play
What it does and when it needs service
On Segway scooters the drive comes from a motor built into the wheel hub, and the axle holds the wheel in the fork. Humming, rubbing, play in the wheel or a motor that will not turn are the typical signs. We first check for anything caught between motor and fork and for loose connectors, then recalibrate the motor or replace the part.
Symptoms
- Humming, clicking or rubbing while riding
- The wheel catches or drags when turned by hand
- Play or wobble in the wheel
- The motor does not pull when you open the throttle
- A motor-related error code on the display
If you notice one of these, pick it in the service request and your request starts with this part.
Related error codes
- 11Motor phase current sampling fault (phase A)
- 12Motor phase current sampling fault (phase B)
- 13Motor phase current sampling fault (phase C)
- 18Motor Hall sensor fault
- 41Motor temperature high
- 42Motor not calibrated
- 50Motor fault
- 52Motor cannot rotate
- 53Controller over-current
- 54Controller over-current
- GT 11Front drive wheel: temperature fault
- GT 12Front drive wheel: motor stall
- GT 13Front drive wheel: current sensor fault
- GT 14Front drive wheel: over-current
- GT 15Front drive wheel: phase failure
- GT 16Rear drive wheel: temperature fault
- GT 17Rear drive wheel: motor stall
- GT 18Rear drive wheel: current sensor fault
- GT 19Rear drive wheel: over-current
- GT 20Rear drive wheel: phase failure
- GT 21Rear motor Hall sensor
- GT 22Front motor Hall sensor
Anything else about this part?
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