Authorized Service Center

F Series

Segway F2 / F2 Plus / F2 Pro service and repair

Covers the F2, F2 Plus and F2 Pro. Range at 15 km/h is 40 km (F2) to 55 km (Plus/Pro).

Segway Ninebot KickScooter F2 Series, Segway product image

Specs that matter for service

Tyres
10-inch tubeless, self-sealing (58 mm)
Tyre type
Tubeless, self-sealing
Brakes
Front disc + rear electronic brake
Water resistance
IPX5 (body) · IPX6 (battery)
Battery
367 Wh
Range (approx.)
40–55 km
Models covered
F2, F2 Plus, F2 Pro
Factory top speed
25 km/h

An electronic (regenerative) brake has no wear parts; faults are found with an electronic test.

Values come from Segway Türkiye's product page; range and weight are approximate.

Error codes

This model uses the Ninebot classic family error codes.

See the error codes

Where is the serial number (SN)?

The warranty check compares two numbers: the label on the scooter and the SN shown in the Segway app. They should match.

On the scooter

The SN is printed on the barcode label on the scooter. Where the label sits depends on the model; the product diagram in your user manual shows it. Add a clear photo of the label to your service request.

In the Segway app

Connect the scooter to the Segway app and note the SN on the scooter's info screen, or take a screenshot.

You can check your SN and activation date with the Serial Number Verification tool on Segway Türkiye's service portal. If the numbers differ, say so in your service request and we'll look at the scooter's history with you.

Segway Türkiye's service portal

Anything else about this model?

0/500

Answers are AI-generated from the service information on this site and are for information only; they are not a warranty decision. The final assessment follows a technician’s inspection.