Authorized Service Center

GT Series (SuperScooter)

Segway GT1 / GT2 service and repair

Covers the GT1 and GT2. Hydraulic disc brakes and a dedicated error-code table (0–22). Segway Türkiye lists top speeds of 60 (GT1) and 70 km/h (GT2); Türkiye's e-scooter definition is based on a maximum of 25 km/h.

Segway SuperScooter GT Series, Segway product image

Specs that matter for service

Tyres
11 × 3.6-inch tubeless, self-sealing
Tyre type
Tubeless, self-sealing
Recommended tyre pressure
32 psi
Brakes
Front and rear hydraulic disc brakes (5.5-inch rotors, dual piston)
Battery
1,008–1,512 Wh
Weight (approx.)
48–53 kg
Models covered
GT1, GT2
Factory top speed
60–70 km/hIn Türkiye e-scooters may be ridden at no more than 25 km/h. About the speed limit

Values come from Segway Türkiye's product page; range and weight are approximate.

Error codes

This model uses the GT1 / GT2 error codes.

See the error codes

Where is the serial number (SN)?

The warranty check compares two numbers: the label on the scooter and the SN shown in the Segway app. They should match.

On the scooter

The SN is printed on the barcode label on the scooter. Where the label sits depends on the model; the product diagram in your user manual shows it. Add a clear photo of the label to your service request.

In the Segway app

Connect the scooter to the Segway app and note the SN on the scooter's info screen, or take a screenshot.

You can check your SN and activation date with the Serial Number Verification tool on Segway Türkiye's service portal. If the numbers differ, say so in your service request and we'll look at the scooter's history with you.

Segway Türkiye's service portal

Anything else about this model?

0/500

Answers are AI-generated from the service information on this site and are for information only; they are not a warranty decision. The final assessment follows a technician’s inspection.