E Series
Segway E2 Pro service and repair
Segway's official E2 Pro self-test manual gives the meaning of the two-digit error codes and the first checks.
Specs that matter for service
- Tyres
- 10-inch pneumatic tubeless
- Tyre type
- Tubeless
- Brakes
- Front drum + rear electric brake
- Water resistance
- IPX4 (body) · IPX6 (battery)
- Battery
- 275 Wh
- Range (approx.)
- 40 km
- Weight (approx.)
- 18.8 kg
- Factory top speed
- 25 km/h
An electronic (regenerative) brake has no wear parts; faults are found with an electronic test.
Values come from Segway Türkiye's product page; range and weight are approximate.
Service work for the Segway E2 Pro
The parts that stand out for this model's tyres and brakes. Each part page lists symptoms and a warranty note.
Where is the serial number (SN)?
The warranty check compares two numbers: the label on the scooter and the SN shown in the Segway app. They should match.
On the scooter
The SN is printed on the barcode label on the scooter. Where the label sits depends on the model; the product diagram in your user manual shows it. Add a clear photo of the label to your service request.
In the Segway app
Connect the scooter to the Segway app and note the SN on the scooter's info screen, or take a screenshot.
You can check your SN and activation date with the Serial Number Verification tool on Segway Türkiye's service portal. If the numbers differ, say so in your service request and we'll look at the scooter's history with you.
Segway Türkiye's service portalAnything else about this model?
Your questions
Answers are AI-generated from the service information on this site and are for information only; they are not a warranty decision. The final assessment follows a technician’s inspection.
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AI answer · for information only, not a warranty decision.